Travel insurance FAQs

I am booking hotels and excursions independently, will I be covered?

Yes. The cancellation section of our policies will cover your proportion of prepaid transport, accommodation & additional travel expenses and pre-paid excursions booked before you go on your trip.

Lots of airlines are going bust at the moment. Would I be covered if it happened to me?

Not with our bronze policies but our Silver and Gold cover includes Scheduled Airline Failure which will cover you if the airline stops trading before your departure.

What choices of cover do I have?

You can choose the level of your cover according to the cover you need or your budget. Choose from Bronze, Silver or Gold policies for different benefits and different premiums. Our Gold policy, for example, will give you up to £10m in emergency medical expenses cover and up to £3,000 in personal luggage.

How can I find out if you can cover my medical condition?

You can either give us a call or use our quote calculator to take you through the screening process. The results will be identical and will let you know if we can cover you and how much any extra premium may be.

Will I save money if I buy an annual policy rather than a single trip policy?

Yes, probably. It depends where you go and how often you go for. If you travel more than a couple of times a year then you will usually find it's cheaper. Also, it's less hassle as you only have to buy one policy annually.

What kind of skiing can I do with your standard Winter Sports policy?

All our policies will enable you to ski or snowboard as part of your policy. However if you want to go heli-skiing or snow kiting (and why shouldn't you?) it can still be covered. Just get in touch and tell us what you'll be doing and we'll arrange it for you.