Contact us

Don't hesitate to contact us if you have a question that we haven't answered in our FAQs.

Request policy changes
If you wish to begin the process of changing the destination or dates of your insurance policy, please complete this short online form.

Note: if your trip has already started and you want to extend your policy, please call us on 0345 812 0047

Request policy refund
If you wish to begin the process of cancelling your policy, please complete this short online form.

Request your policy documents
If you would like to receive a copy of your policy documentation, including any medical declaration(s), please use this form.

Claims information: Need to make a claim? All claims are managed directly by the insurer (AXA) and their expert claims team. You can register a new claim online or by phoning +44 (0)1737 334 734. For more information about making your claim, visit our claims information page.

Travel Insurance Saver
Rothwell & Towler Ltd
Tourism House
Woodwater Park
Pynes Hill
Exeter
Devon
EX2 5WS

Telephone 0345 812 0047

Opening hours
We are open Monday to Friday 09:00 to 17:00